Shifty helped me(my Dads Desktop) get rid of a NASTY Nail.exe Virus. It took us almost a week to get rid of it. Now its obvious it took out some of his hard drive. Everytime we try and download the Anti-Virus AVG, we get this message: Cyclic Redundancy Check (CRC), saying it cant be downloaded and it won't allow us to finish. It too has also taken alot of his programs out. Then yesterday morning my mom was able to get on her account and use the basic items she was using when the virus attacked. Then last night, my mom and I had alot of problems using the computer, Our desktop screen was blue, we had a slowwwwwwww time opening programs and folders. So my Dad decided to go to a restore point after the virus was taken out but before this happened yesterday. He wasn't able to do it, it said something that it wasn't able to be done. He has a program called PC-Doctor, were it does testing of the hard drives, memory and Diagnostic tools. When he did testing for the hard drive, it said it failed due to Cyclic Redundancy Check (CRC). We then Re-started the computer and pressed F12 to go into Diagnostic mode. But it won't go into that mode, it just keeps starting like when you start your computer from being turned off. Any Ideas to check, do, Look into, anything?

I know we should save everything that he has on the computer to an External Hard Drive and then buy a new internal Hard Drive.

I forgot to say this computer is 3 years old and the Warranty Expired 2 months ago.

Any Ideas to check, do, Look into, anything? Any Ideas to check, do, Look into, anything? :m6: :m6:

If you want AVG, download it on a separate computer and burn to CD. Install it to the computer using the burned CD.

Is this computer using XP? If so, locate the "My Computer" icon. Right-click it. Choose "Manage". This will open the management console. Two things are of interest to you in the management console:


+ Event Viewer

+ Disk Management

Expand the Event Viewer section. Look in the Application log for a red circle with an "X". This will display application-related errors on your computer. Next, look in the System log for the same red X's. You can double-click an error to review what the problem was. The information contained within those errors is possibly of help.

Expand Disk Management. Look at your drives and make sure all are showing as "healthy" in the Status field. Make sure the drive is not showing as full. To scan the drive for defects and errors, the best time to do this is after a reboot. In that disk management, find your primpaary drive in the "Volume" field. Right-click the drive letter and choose "properties". Click the Tools tab. Click on the "Check Now" button. Choose "Automatically Fix File System Errors". You should be asked to reboot. Your computer will try to scan after you reboot. If you encounter any errors, go back to the event log viewer and see if the error is logged there.