i saw the vrzavu.exe on this and deleted it.

Logfile of HijackThis v1.99.1
Scan saved at 12:48:48 AM, on 6/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\dpmw32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\vrzavu.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\public\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.spokaneschools.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.spokaneschools.org/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [gsaxojw] c:\windows\system32\alckdg.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\vrzavu.exe reg_run
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: GroupWise Notify.lnk = C:\NOVELL\GroupWise\Notify.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst4_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {539DA0E0-74A7-11D9-9669-0800200C9A66} - http://www.ouchvideo.com/mmviewer_ic13.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C687AB1-142F-45C1-AB28-AA0F2F404599}: NameServer = 4.2.2.1,4.2.2.2
O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe

Sorry, I was seriously busy this weekend. Life is kicking my ass lately...too much going on, not enough time.

Looks like you're running HJT from a zipped folder. Right-click this link and choose "save as" to save it to a folder on your computer: http://216.180.233.162/~merijn/files/HijackThis.exe



Now, what I see in this new log is that something is still auto-loading itself into the computer and it's bad, it's a Trojan, no doubt. This is the file:

C:\WINDOWS\system32\vrzavu.exe


"reg_run" is the giveaway phrase you'll see below that ID's it as a trojan...and each time you reboot, it reloads itself on the computer. Most forms of this trojan have password stealers, keyloggers and other nasty tools in them to steal your personal information.


These are the bad lines:

O4 - HKLM\..\Run: [gsaxojw] c:\windows\system32\alckdg.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\vrzavu.exe reg_run

Now ... the fun part. This is a known trojan and I'd like to see it gone. We'll try this method before resorting to the free online scanner at www.trojanscan.com :


Download the FindQoologic-Narrator.zip and save it to your Desktop: http://forums.net-integration.net/index...&id=134981

The above files written by O_E were written specifically for this infection and is not to be used on any other infection as it could damage a person's PC

1. Extract (unzip) the files (copy them from the zip folder) into their own folder called FindQoologic.
2. Open the FindQoologic folder.
3. Locate and double-click the Activesetup.vbs file to run it.
Please wait until a "Finished" message appears.

* When the set-up is complete a file named "Activesetup components[Machine ID][date].txt" will have been saved in the FindQoologic folder.

4. Locate and double-click the Find-Qoologic.bat to run it.

* The tool will open a DOS window and begin to check your system.
When it is finished a text file will open in Notepad called "file.txt".
* Save this text file in the FindQoologic folder.


5. Open the "Activesetup components[Machine ID][date].txt" file and the file you saved and copy / paste their contents to this thread (as a reply).

ok, i tried the things you suggested, but the link was invalid, so i ran the REALLY LONG search from the other trojan finder. it found a whole bunch of stuff, some of which i recognized from our corespondence. i tried to search and delete these, and was successful with 2. i then ran a Hijack this, the results are as follows: (and i see some of the same stuff you told me to delete, but when i search for it, i come up empty.)



Logfile of HijackThis v1.99.1
Scan saved at 8:22:28 PM, on 6/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\dpmw32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\vrzavu.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\public\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.spokaneschools.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.spokaneschools.org/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [gsaxojw] c:\windows\system32\alckdg.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\vrzavu.exe reg_run
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: GroupWise Notify.lnk = C:\NOVELL\GroupWise\Notify.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst4_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {539DA0E0-74A7-11D9-9669-0800200C9A66} - http://www.ouchvideo.com/mmviewer_ic13.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C687AB1-142F-45C1-AB28-AA0F2F404599}: NameServer = 4.2.2.1,4.2.2.2
O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe

Here's something slightly purjured from somewhere else:

Download and install CCleaner (http://www.ccleaner.com/) but don't run it just yet.

Boot into Safe Mode by tapping F8 at system startup ( If your are unsuccessful, read this: http://www.whtvcable.com/virusremoval%20.htm )

When in safe mode, Make sure all browser and all Windows Explorer/File Explorer windows are close. Have Hijack this fix the following lines (again) by placing a check in the appropriate boxes and selecting fix checked.

O4 - HKLM\..\Run: [gsaxojw] c:\windows\system32\alckdg.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\vrzavu.exe reg_run


Find and delete if present:

C:\WINDOWS\system32\alckdg.exe
C:\WINDOWS\system32\vrzavu.exe


While still in Safe Mode, run CCleaner using its default settings.

Now reboot normally and post a new HJT log.