View Full Version : Need some help (Shifty or someone)


Mudder
02-13-2006, 11:13 AM
I keep getting a Nortons warning for security for this

C:\WINDOWS\System32\svchost.exe

It asks me to permit or block. I'm sick of it. Ususally pops up a couple times an hour.

Mudder
02-13-2006, 11:21 AM
hijack this

Logfile of HijackThis v1.99.1
Scan saved at 10:22:55 AM, on 2/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\MMKeybd.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ClipTrakker\ClipTrakker.exe
C:\Program Files\Trillian\trillian.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400011&utm_content=leftnav&utm_source=wdz1&utm_medium=bund&utm_campaign=wdz0605a
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.accoona.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fidnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400011&utm_content=leftnav&utm_source=wdz1&utm_medium=bund&utm_campaign=wdz0605a
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.accoona.com/search?q=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Accoona - {364B6276-C6C1-40B6-A6D7-6C48871FD707} - C:\Program Files\Accoona\atoolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - Startup: ClipTrakker.lnk = C:\Program Files\ClipTrakker\ClipTrakker.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://i.grab.com/media/3ef815/games/files/663/popcaploader_v6.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.smugmug.com/photos/activex/XUpload.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

whitesswj
02-13-2006, 01:21 PM
you'll need it, so allow it.

Mudder
02-13-2006, 01:25 PM
But how can I get Nortons to quit bringing it up?

whitesswj
02-13-2006, 06:33 PM
what's sad about all of this is the fact that more than one is running in the back ground and as soon as you manualy close one, another comes up. That's a good one for shifty to help with. IMO I'd uninstall norton and delete it. I can't stand it. Install AVG Free and Spybot S&D and adaware and you're "good to go"
sswj

Palf70Step
02-13-2006, 10:07 PM
I have not used Norton Security/firewall for years, but there should be a setting for it to remember and quit asking you.

On the side note, you can do much better with something other than norton. AVG for AV and either Sygate Personal Firewall/Zone Alarm and Microsoft AntiSpyware Beta...all are free. I like the Sygate Firewall over Zone Alarm, but that's just my preference.

mister honey
02-13-2006, 10:28 PM
Yeah...I just dumped Norton firewall & anti-virus, too. Tired of the frequent popup alerts when the firewall was disabled. Now I'm running NOD32 and Kerio firewall. Thanks shifty and everyone else!

Mike

Bowed
02-13-2006, 10:31 PM
There are a couple of items in the log that look wrong like ---

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)


AND


O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing )



.

shifty
02-14-2006, 02:21 PM
sorry, I was in Miami with my g/f and her dad and stepmom all weekend. Been gone since Thursday

I had to completely remove Norton Internet Security from my girlfriend's Dad's machine this weekend because it was tearing his computer apart and slowing it to a screeching halt. I hate their non-antivirus products! NOD32 is a great pay solution for antivirus and Kerio Personal Firewall (by Sunbelt) is a free firewall solution that is wonderful and intuitive even for beginners (just read the manual if you got questions).

I want to say something: You have two firewalls running on your computer, which is generally not recommended - you have both Zone Alarm and Norton Personal Firewall (somehow tied to your antivirus). I would pick one and stick with it.

You have some spyware on your machine from a spyware company called "Acoona". This is possibly trying to "call home" and report your browsing habits to someone which is why this popup keeps returning! Good thing you have a software firewall or you mighta never known (I'm guessing this is the source of the popup).

The "protocol" line that Bowed lists above is OK. Leave it. the other is bad. Here is what I would do:

Open Hijackthis. "Scan only". Put a checkmark next to each of these lines:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assist...paign=wdz0605a
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.accoona.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assist...paign=wdz0605a
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.accoona.com/search?q=%s

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll

O3 - Toolbar: Accoona - {364B6276-C6C1-40B6-A6D7-6C48871FD707} - C:\Program Files\Accoona\atoolbar.dll


Close all open programs, especially your Internet Explorer!

Click the "FIX" button in Hijackthis. Reboot. Scan again and make sure these items above did not return.

Report back about the firewall nagging. Is it still there?

Mudder
02-14-2006, 02:27 PM
Thanks Shifty. I need to get a girlfriend so I can get away :) Workng on things now. The toolbar I had removed but i will do a scann and see what happens. Thanks.......

Mudder
02-14-2006, 03:08 PM
Ok, one came back but I checked it again and havent check if it came back again. I have to go to work so I will see then let you know. Running late. Thanks.

Mudder
02-15-2006, 01:59 PM
The Nortons nagging is still there. It says aomething about online gaming/intant messagin/etc type probes. I think I just gonna get some other anti virus and firewall. Is the free AVG any good?

shifty
02-15-2006, 04:19 PM
Free AVG is a good package for the pricetag. Be sure to uninstall Norton completely, then reboot the computer before you install another antivirus application. If you want a free firewall, check out Kerio, it's here:

http://www.sunbelt-software.com/Kerio-Download.cfm

So, is Norton firewall the thing giving you the annoying nag?

booth
02-23-2006, 10:21 PM
Hey shifty,
Do you have any good Firewalls for some of us that are running Windows 98? Kerio wouldn't run on '98.
Thanks,
Paul

shifty
02-23-2006, 10:35 PM
i am not familiar with a free firewall type software that will run on Win98. ZoneLabs has ZoneAlarm:

http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=dbtopnav_zass

Free download.