barn9
06-13-2006, 06:54 PM
I am having a problem with Outlook Express. There are 2 messages in by inbox that I cannot open or delete, no matter what I try, just clicking on either of them locks up OE tight. Since this started with these 2 emails (one is from a friend, the other is spam I believe), I can read mail that comes in, but can only delete about 75%, with the other 25% just laying there, delete button has no effect on them.
Do I need to purchase one of these mail clean-up software offerings?
Oh, and I might add, this all started the same day I got that WGA download.
shifty
06-14-2006, 01:29 PM
it sounds like the email messages in question are corrupted. you might be able to fix by compacting your mail folder or running the inbox repair tool (if there is one for OE! i know Outlook has one but not sure about OE)
Read/Try this first:
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
It will basically walk you through this process and some others:
Compact all folders
• In Outlook Express, click Work Offline on the File menu so that no new messages will be arriving.
• In the Folder List, click on Outlook Express so that no e-mail or news folder is open.
• Close the Folder List by clicking the X in the upper right-hand corner of the list panel. Alternatively you can click Layout on the View menu, and then clear the Folder List check box.
• On the File menu, point to Folder, and then click Compact All Folders. Do not use your computer until the process is complete, which might take several minutes.
If an error occurs, close Outlook Express, re-open it, and begin the process again from the top. If the same error occurs again, close Outlook Express, restart your computer (or log off and then log on again), open Outlook Express and then begin the whole process again.
barn9
06-14-2006, 06:17 PM
Thanks man, but I went ahead and got Scandbx and ran it to get rid of everything. Took a while to run, but I got everything cleaned out of my Inbox, and OE seems to be working as it should now. Must have been some real corrupted material in that spam mail in question, it was a nasty one about locking up my machine by just trying to delete it. Glad that SOB is gone!