Okay, got my Linksys cable modem and router set up. My daughter's computer connects and has very good signal but IE won't connect to anything on the web. Where do I start?

i'll assume that this is the wireless router you posted about before, and that you're trying to use wireless.

start by plugging her directly into the router and see if she is able to connect then (wired). if not, did you call the cable company and register the MAC Address of the new modem with them? if not, they probably are not allowing your modem to use their network!

if the cable company did register the MAC, and plugging in directly gave you internet, start by rebooting her machine after you've typed in the key required to hop on the network. Sometimes a reboot is required - don't ask why, I don't really know, it's just a quirk.

if the connection still will not work after that, choose "Run" from the start menu and type the letters cmd into the box, then click OK. this should open a 'DOS prompt' or 'command prompt'. You will be greeted with a blinking cursor.

For your first command, type in ipconfig /all and hit ENTER. make a note of the space between the "g" and the "/" in that command.

you should see a printout like this:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : herbicide
Primary Dns Suffix . . . . . . . : mydomain.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mydomain.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : mydomain.com
Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated Controller
Physical Address. . . . . . . . . : 00-0F-1F-B3-13-61
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.80.82
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 192.168.80.1
DHCP Server . . . . . . . . . . . : 192.168.80.4
DNS Servers . . . . . . . . . . . : 192.168.80.4
192.168.120.5
Primary WINS Server . . . . . . . : 192.168.80.4
Secondary WINS Server . . . . . . : 192.168.120.5
Lease Obtained. . . . . . . . . . : Tuesday, August 08, 2006 11:10:44 PM
Lease Expires . . . . . . . . . . : Wednesday, August 16, 2006 11:10:44 PM

C:\>

I highlighted a line in there - that line will give you the IP address of the wireless network card inside the computer (well, it will specifically be under the "Wireless network connection" label - mine is "Local area network" above)

If the IP address listed is a 169.x.x.x IP (where "x" is a random number), then you are not getting an IP address from the wireless like you should, therefore you can't get out to the internet or communicate with a router.

i know this is a lot of gibberish probably, but if you can give me a heads-up after trying some of this stuff or just some general answers, i can help :D i just need to know what direction we're going here.

Yes, this is the router I mentioned before. The cable modem has been registered with the cable company. It and the router are set up in my office and her PC is in her bedroom. Anyways, the ip address listed is 192.168.1.101

I have not tried the wired connection yet--gotta get a long cable to run from the router or drag her unit out and into my office.

One simple thing it may be, if she was not connecting thru the cable to the Internet before is go in and make sure IE is set to detect a proxy (Tools, Internet Options, Connections, Lan Settings) or make sure it is not is not trying to dial out for internet.

Thanks for the tips--none of them worked b/c the problem was with the idiot working on it (me :crazy: ). I had everything connected and then decided to mount the wireless router on the wall in order to get it out of the way and to give the antennas an unobstructed path. However, in doing so I neglected to connect the cable modem and router back together. That's why she was able to connect to the router but unable to get online.

Thanks guys!

:dohh: Been there , done that.

Glad you figured it out:c2: