Re: Project Platinum C10
 

Sadly enough isn't that how most companies are now days?

Re: Project Platinum C10
 

Yes it is because they're afraid if they tell you a long wait time you'll go somewhere else. I'd rather wait for a business that has good customer service than use another that doesn't. This doesn't apply to just car parts either.
Posted via Mobile Device

Re: Project Platinum C10
 

Well I think if they're just upfront and honest with you from the beginning that can benefit a company too, I mean yeah waiting isn't fun but I can much rather appreciate you telling me hey it might be a month before you get your parts.

Re: Project Platinum C10
 

I did send them an email yesterday evening telling them that I was not happy that it was going to take at least 5 weeks to get my parts when I could have ordered them someplace else. They responded telling me that it was taking so long because a certain part I needed was on backorder. They did say that they wanted me to be satisfied even if that includes giving me a 100% refund. I emailed them asking that they upgrade the control arms without the new pin to the control arms with the pins being how that is what I am waiting on. I didn't get a response back, they just sent me my payment back. lol......Looks like I am going to hit up Summit now

Re: Project Platinum C10
 

Well looks like customer service isn't exactly there strong point. Look into belltech I've heard some awesome things about them, or even McGaughy i think is how you spell it.

Sorry there giving you poor service man that's just wrong!

Re: Project Platinum C10
 

I am talking to Summit now and they have everything in stock. Looks like I should receive it within 2 - 3 business days! :)

Re: Project Platinum C10
 

Oh and it is 40$ cheaper for the exact same kit directly through DJM.

Re: Project Platinum C10
 

Sucks to hear they wasted your time. Atleast you have it going your way now
Posted via Mobile Device

Re: Project Platinum C10
 

Yep! :) Hopefully I'll be able to get something done next weekend!

Re: Project Platinum C10
 

Wish I was home to help but I'll be at work for atleast a few more weeks
Posted via Mobile Device

Re: Project Platinum C10
 

Thanks for at least offering! I'll keep everyone posted with progress pics as I go along.

Re: Project Platinum C10
 

Pics are a must. I plan to take a ton and start my build thread next month before it goes in for paint
Posted via Mobile Device

Re: Project Platinum C10
 

You're not going to repaint the whole thing right? Just some patch panels and interior right?

Re: Project Platinum C10
 

Yes just a few patch panels and interior

Re: Project Platinum C10
 

I buy from summit as often as I can. great customer care and fastest shipping.

Re: Project Platinum C10
 

Yes, they were very helpful when I talked to them. I will be doing buisness with them in the future.

Re: Project Platinum C10
 

Woohoo!!!! Summitracing.com for the win!! I love buying from them and Jegs, quick delivery and helpful!!!

Dang it too bad it's next weekend, I would so come out to help you!! Be nice to put a face with the name! Plus us Houston guys got to stick together right?? :metal:
Posted via Mobile Device

Re: Project Platinum C10
 

I got outside this weekend and noticed some brake fluid around the tire. Come to find out it has been leaking for some time!

Re: Project Platinum C10
 

Oh wow! I'm glad you weren't driving it man. it should be a simple fix huh?

Re: Project Platinum C10
 

It was the wheel cylinder leaking. It took me about 10$ and a couple hours and I was good to go.:lol:

Re: Project Platinum C10
 

well there you go man! Glad it was a simple and quick fix. Those are always the best kind to have cheap and affordable :lol:

Re: Project Platinum C10
 

Any updates on the lowering kit?
Posted via Mobile Device

Re: Project Platinum C10
 

Checked the status this morning. Showed that it shipped Friday and should be here within 3 - 5 business days. I'm thinking I should have everything by Thursday.
Posted via Mobile Device

Re: Project Platinum C10
 

I have been following your thread, truck should turn out great. Very interesting concept! Your problem sounds familiar, I bought my DJM lowering spindles on Ebay of all places and they came in with free shipping in less than 5 days. My wife ordered an expensive steering wheel a few weeks ago for me for fathers day, and I have yet to see it, was supposed to be here in 5-7 days, it was straight from the manufacture. I just ordered a full front suspension kit this weekend and it shipped today, I again ordered from Ebay and got free shipping. Any way that's my rant, I don't often buy any thing from Ebay but I have had a great experience so far with the suspension parts.

I am from Arkansas, I hope its OK to post on your TX thread, lol

Re: Project Platinum C10
 

First off, welcome to the thread! I'll let you slide being from Arkansas as that's where my wife and I spent our honeymoon. lol....yeah I have ordered several things from Ebay and have always had great success. I ordered some mirrors for my truck and one came in broken. Sent an email and had another in a few days.
Posted via Mobile Device