The 1947 - Present Chevrolet & GMC Truck Message Board Network

The 1947 - Present Chevrolet & GMC Truck Message Board Network (https://67-72chevytrucks.com/vboard/index.php)
-   Member Dealings (https://67-72chevytrucks.com/vboard/forumdisplay.php?f=237)
-   -   Mathew21 = A good-guy! (https://67-72chevytrucks.com/vboard/showthread.php?t=783955)

SCOTI 03-25-2019 07:00 PM

Mathew21 = A good-guy!
 
Just wanted to say Mathew21 has been a great guy to deal with during a transaction that unfortunately, didn't go as we intended.

I purchased a steering wheel from him & feel communication was spot-on. I received the wheel (it was packaged well & I knew when to expect it) so I let him know I was satisfied. Upon further inspection, the wheel seemed tweaked. I waited a couple of days to allowing comparing the wheel to a similar wheel on my old 90 & sure enough, the wheel was bent (yet it looked fine @ a glance).

I reached out to Matt & he apologized that it was damaged. He asked how I would like to proceed & offered to source another for me. This worked for me but he went ahead & refunded my money in the interim so there wouldn't be any hard feelings (there wasn't LoL).

Throughout the whole scenario, he maintained excellent contact which made everything very easy to deal with. I'm hoping he finds another wheel for me during his searches because I'll definitely do business w/him again.

Thanks Matt for being another great board asset!

Mathew21 03-28-2019 04:41 PM

Re: Mathew21 = A good-guy!
 
Quote:

Originally Posted by SCOTI (Post 8494525)
Just wanted to say Mathew21 has been a great guy to deal with during a transaction that unfortunately, didn't go as we intended.

I purchased a steering wheel from him & feel communication was spot-on. I received the wheel (it was packaged well & I knew when to expect it) so I let him know I was satisfied. Upon further inspection, the wheel seemed tweaked. I waited a couple of days to allowing comparing the wheel to a similar wheel on my old 90 & sure enough, the wheel was bent (yet it looked fine @ a glance).

I reached out to Matt & he apologized that it was damaged. He asked how I would like to proceed & offered to source another for me. This worked for me but he went ahead & refunded my money in the interim so there wouldn't be any hard feelings (there wasn't LoL).

Throughout the whole scenario, he maintained excellent contact which made everything very easy to deal with. I'm hoping he finds another wheel for me during his searches because I'll definitely do business w/him again.

Thanks Matt for being another great board asset!

Thanks for the kind words Scot. I will definitely find you another one.

TKCR 03-30-2019 08:14 AM

Re: Mathew21 = A good-guy!
 
It’s good to see more people using the feedback forum, especially when it’s hearing about good dealings. :metal:


All times are GMT -4. The time now is 03:16 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Copyright 1997-2022 67-72chevytrucks.com