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Old 11-27-2011, 07:41 AM   #11
TennesseeZ
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Join Date: Aug 2007
Location: Bean Station, East Tennessee
Posts: 9,676
Re: Am I Expecting Too Much?

The seller is responsible for packaging the item well enough to prevent damage by normal shipping. If the box was not damaged, the fault is with the seller for poor packaging, and he should refund your money and apologize for his mistake and for wasting your time, immediately. You have every right to expect the item to arrive in the same condition he received them in, and the condition represented in the pictures. Summit shipped them to him without damage, he's responsible for the same. Were they in the original box, just without the inside packaging? Was the box damaged from the outside? If not, seller is responsible.
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