Quote:
Originally Posted by e015475
"vintage air has a great rep for customer service"
That hasn't been my experience.
Bought a new condenser for my '49 GMC. Doesn't fit. Fits a Chevy, but not a GMC.
Called them several times this week. All I got was "We're busy and we'll call you back"
The parts house I bought it from called them for me. After 4 or 5 days, VA responded and said the kit for the GMC and the Chevy are the same. They offered to send me a set of universal condenser brackets and suggested I could modify them to fit my GMC.
Don't answer the phone? 4-5 days to respond? $325 for a truck-specific condenser and dryer and I have to fab the brackets?
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that sucks! my last experience with VA was through summit, they changed the model number of a mini system I bought once before but the description and pictures were the same. when I got it there was no defrost outlets. I told summit the pictures and description were wrong, they basically said "huh, youre right. we drop ship from VA" and closed my case. they still havent changed the pictures or description.