Quote:
Originally Posted by Willie Makeit
Nutshell: It's got nothing to do with Abraham Lincoln or any other cute little saying.
The point is: A business should stop advertising & accepting orders for a product if they don't have the means to supply said product.
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I really don't think that is the issue. The issue is they don't communicate.
When I ask, "If I cancel the order, how do I know when the item is in stock?" OR "Do you plan on even making the parts that I paid for 450+ days ago?" and all I get is "There is no ETA at this time. If you would like to cancel..." OR even worse, crickets, that is an issue.
No one else offers exactly what they are offering. I am more than happy to wait. And, have been waiting.
It has been 450+ days or 15 months. I don't think I fall into the "Want it NOW" category of customer. I have been patient and will continue to be patient.
I paid them $3,000.00 and for the remaining $1,000 that hasn't been delivered, I simply would like a little more feedback to my questions rather than the tired old lazy response of "There is no ETA at this time. If you would like to cancel...".
I don't think that is unreasonable. But, maybe I'm wrong.