Quote:
Originally Posted by SCOTI
Is there not a way to service that O-ring?
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There is...but they are going to fix it when I send it back. They didn't want me to have to wait for it to be sent back to them then repaired and sent back to me. My truck is my daily driver, so when my truck is down I have no ride...so I appreciate that they realized that and took care of me.
I was told they are going to take it and use it as a learning tool for their refurbished tech guys...since I bought refurbished, this should not have happened...shouldn't happen with a new one either, but stuff happens...it just depends what kind of customer service the company has...so far so good.