Hey Willie,
Next time reach out to us. We would've been happy to fix the issue with your control arms. This is the first time we've heard of any issue with the zerk holes being too big or oversized. It would be extremely rare for it to happen on just one set since they are produced in batches. We also would have made your replacement arms, if necessary, in a day or two. On another note, we keep every single email and voicemail. I can promise you that we have never not returned a call or email intentionally. So please accept my apology if that occurred.
It's no secret our build times are longer than most. You guys all know the story. We build everything in house. We pride ourselves on the quality of our parts. It's what we're known for. Do we make mistakes, of course. With the volume we do, it'd be impossible not to mess up once in a while. But we ALWAYS stand behind our product and our work. We will fix any issue.
If you guys have any questions, pleas shoot me an email. I'll be happy to talk.
brandon@pbfab.com
Oh, and C10 Shop is across the street. They sell PB stuff along with some other components. Not owned by PB.
Brandon