Thread: Shipping damage
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Old 06-13-2018, 12:17 PM   #12
kwmech
Senior Member
 
Join Date: Mar 2003
Location: Colfax-California
Posts: 8,393
Re: Shipping damage

I do a lot of shipping with my business. Any time something comes up damaged they always place the blame on the customer for bad packing. doesn't matter if the package looks like it was run over and drug 2 blocks behind the truck. Deny, deny, deny. I'm about 90% getting my money back. Theft (aka porch pirates) are my biggest foe. I try to put that back on my customer for not providing a secure drop point, work or a neighbor. They know when they have a problem in their hood. USPS is the worst for theft, internally and externally especially around the holidays
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