Re: shift pattern
If it's either a SM420 or SM465 the top cover can come off. Remove floor hump first, then the trans top cover. Make sure you have shifter in N first so as to not get the gates out of time. Then it should be obvious what is blocking the 2nd shift.
It sounds to me like someone swapped in a different trans from a heavy duty (C40 and up) truck.
Can you post up a few pics of the trans from top, sides and bottom?
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