Quote:
Originally Posted by Pro Performance
Kris,
I am a little late to the party here, and thank you for posting your feedback. We welcome feedback whether good or bad, and are always looking to improve where it's needed. I agree that things got dis-organized on your order while I was out, and we weren't on our A-game. We always strive to be, but sometimes we do fall short. I hope this last order has not made you lose faith with ordering from us again. If you ever need anything else, don't hesitate to contact me. We do appreciate the business and support.
Please keep us posted.
Thanks,
Travis
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No worries, I will admit that every time I've contacted you since then, you've been quick to reply and very informative. I can see where you've earned your reputation for great customer service. I would definitely order from you guys again in the future.