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Ordered an engine harness along with several other items. Email confirmation of the order said the harness was on back order so I called to see how long they anticipate before it is available. I was told they are made to order and it takes an additional 4-6 business days, so I left it on the order.
I get my other items yesterday and call to see when the harness with ship because my truck is dead in the water without it. This time I am told 4-6 WEEKS. He said it is because they are all made here and not imported. That is all well and good, but how about informing people? I told the guy it would be nice if that info was on the website to be seen when people are ordering. I would have gone somewhere else had I known that. He had a very we-don't-care-what-you-think attitude and dismissed me. So I told him I would get it elsewhere and cancelled the back order. I have 2 of these trucks to build and have a LOT of parts to buy, and NONE of them will be from Brothers after that.