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Old 01-07-2011, 09:12 PM   #27
leddzepp
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Join Date: May 2007
Location: Southern Cal
Posts: 19,986
Re: Am I being pushed around or is this typical CPP

I am one of the few people on this board that defends CPP....but then again, it's because I live down the street and buy parts at the counter. I have never had a problem with customer service at the counter. I think CPP has the best parts going, but they can't seem to send the right ones when someone places a mail order.

I mean, how hard is it to put the right part in the box??!! Are the employees illiterate, or just really lazy and apathetic?? I understand a mess-up every now and then, it happens....but this seems to happen a LOT with CPP. It seems that it is the "norm" to have the wrong part sent, rather than the correct one. If I did not live down the street, you can bet I would never order anything from them just based on what I read here.
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