Quote:
Originally Posted by Gipper01
I'll do the best I can to explain my position in as few words as possible. I am a paid in full customer who's only requesting a status updates on the delivery of my purchase; that's what customers do. Extending the delivery date by two or more weeks at every exchange, whether by email or phone is not very reassuring . In closing, I''m only interested in receiving the product I've paid for; nothing more.
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You do realize that we are telling you exactly what the folks at Doug Thorley are telling us? We have no control of when they will actually get them done.
We 100% want to send you your product and for you to be happy with them. We will keep in touch with you regarding ETA like we have been but if you want to hear it straight from Thorley, you can call Thorley directly:
(951) 739-5900
You can talk to Jamie (see his name above), Nick (sales manager), Otto (comptroller) or Rick (owner).
Maybe they will give you a better ETA than they have been giving us.