Quote:
Originally Posted by RodsGreen10
Well finally spoke with Ken!!! Seems to be a stand up no bs guy so far. Said they will do 3 phases of testing on it. And if it is a simple fix they will fix it if not send me a new one. Man I feel a little better now. He also said he has seen all my emails even if he has not responded to them. He must have cause he said I have done more than I should have done already! Even told him I was worried that if this didn't work out that I wouldn't get my money back he said if it does not work out I will get my money back. From what I have seen on the internet I am the only one with a real issue. Sorry Ray you don't count. I believe ever how this turns out will speak volumes for FiTech good or bad. I have communicated with them as I have on this thread. So everyone knows the deal. I am just like everyone else on here and out in the world who works hard for my money and I have put faith in a company to deliver. Now is the time that all of us will see what FiTech is all about. I have found out in life that no matter how good you do 1 **** up erases all of the good. So I am giving FiTech the opportunity to test it out cause I want to know what the hell is wrong with it. Ken even aid he would tell me what is wrong with it and he would not cover anything up or say he fixed it and not even test it out. So we shall see everyone!!
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I've been following your thread from the beginning,...
Any chance Ken would join the board so he could answer questions directly in this thread?
Looks like that would be good PR for his product and business.
Plus we have had a lot of "big name" companies reps, as members on this board.
He could also announce new products and help members that have issues.
Just a thought,....