[jholley]

Just to be fair to Brother's, They were trying to do the right thing with my order by holding it until one back ordered part came in so that everything could ship at the same time. The part was due in within a couple of days after my order was placed. It didn't show up and they shipped the rest of my order right away.

I agree with jjzepplin though, if they are going to do that a little bit of communication goes a long way with customer satisfaction.