[LEEVON]

I have a shop and we spend A LOT of money at O'Reilly and other parts vendors. It's like anything else, some of them care and some don't. Our manager and commercial counter guy at O'Reilly are young but they sharp, into cars and always learning. They're not afraid to say when they don't know something and appreciate it when we pass on knowledge.

Now, if I am doing something for myself on a Saturday, I go in the back door armed with part numbers and avoid the front counter all together...just bring my parts up to get checked out. Saturdays are the worst time to go to the parts store, because the good guys have the day off.

But you can't write them all off just because they're young or times are different and business models have changed.