Quote:
Originally Posted by Ghostwhite
I've been having some issues to go along with the long wait with PB. Its been a long road that I don't know if I would go down again knowing what I know now and having a PB mix-up go unresolved. I have bought in kit form and individual parts and had issues.
Still trying to get some parts replaced that had been promised.
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I don't know if your experience was the same as mine but their customer service sucks, Can never get anyone on a phone or takes forever to get email response. Which is really bad when you have an install question and cant get an answer in the middle of your project. The install instructions are horrible or don't exist. All the hardware is labeled in code and you have to guess where everything goes. With that being said the products are really nice and they fit great.