The 1947 - Present Chevrolet & GMC Truck Message Board Network







Register or Log In To remove these advertisements.

Go Back   The 1947 - Present Chevrolet & GMC Truck Message Board Network > 47 - Current classic GM Trucks > The 1967 - 1972 Chevrolet & GMC Pickups Message Board

Web 67-72chevytrucks.com


Reply
 
Thread Tools Display Modes
Old 06-13-2018, 09:17 AM   #1
dan s
Registered User
 
dan s's Avatar
 
Join Date: Jan 2010
Location: Port Orange Florida
Posts: 145
Shipping damage

When purchasing parts from board members, and receiving several damaged parts in the same box( due to poor packaging according to FedEx.). What to do? I messaged seller with photos and the fact that fedex is saying inadequate packing (I agree) he responded with claims of good packing. Am I just SOL ? What are your thoughts?
dan s is offline   Reply With Quote
Old 06-13-2018, 09:45 AM   #2
Mudflat
Registered User
 
Join Date: Mar 2018
Location: Spartanburg SC
Posts: 20
Re: Shipping damage

Request refund from seller minus shipping cost.
Mudflat is offline   Reply With Quote
Old 06-13-2018, 09:46 AM   #3
Ol Blue K20
Senior Member
 
Ol Blue K20's Avatar
 
Join Date: Nov 2012
Location: Fairfield, CA
Posts: 7,629
Re: Shipping damage

Quote:
Originally Posted by dan s View Post
When purchasing parts from board members, and receiving several damaged parts in the same box( due to poor packaging according to FedEx.). What to do? I messaged seller with photos and the fact that fedex is saying inadequate packing (I agree) he responded with claims of good packing. Am I just SOL ? What are your thoughts?
There's a section called "member dealings". I would post it up there and include the members name etc....if you paid by pay pal file a complaint and get your money back.
__________________
"Some Days Chickens And Some Days Feathers"

Dale
Ol Blue K20 is offline   Reply With Quote
Old 06-13-2018, 09:54 AM   #4
dmjlambert
Senior Member
 
dmjlambert's Avatar
 
Join Date: Apr 2016
Location: Cypress, TX
Posts: 870
Re: Shipping damage

We are a community and some members have different opinions on what is good enough. I bought an A/C control from a member that said he had a good one, and when it arrived the internal controls and levers were completely gone, the entire unit was stripped of internal parts and useless. It's in a box around here somewhere, I'm not sure why I didn't throw it away. Some times I just say dammit and move on.
dmjlambert is offline   Reply With Quote
Old 06-13-2018, 10:11 AM   #5
davepl
Registered User
 
davepl's Avatar
 
Join Date: Aug 2006
Location: Redmond, WA
Posts: 5,927
Re: Shipping damage

If the seller won't stand behind it you're SOL I think. Even if insured, if self-packed improperly there's no recovery I don't think. A non-inflammatory post with facts and photos in Member Dealings is probably a good start.

As for what's "good enough", if it protects it in shipping, that's "good enough!", but if it doesn't, then it isn't.
__________________
1970 GMC Sierra Grande Custom Camper - Built, not Bought
1969 Pontiac 2+2 427/390 4-speed Coupe
1969 Pontiac 2+2 427/390 4-speed Convertible
davepl is offline   Reply With Quote
Old 06-13-2018, 10:39 AM   #6
VWNate1
Registered User
 
VWNate1's Avatar
 
Join Date: Feb 2012
Location: So. Cali.
Posts: 2,036
Post Re: Shipping damage

This can be a problem ~ I too have been clearly ripped off by being sold junk that wasn't honestly described .

I ALWAYS give the seller one chance to own up and make full restitution before making a public comment .

Not speaking up means they're rewarded and encourage to cheat others .

OTOH, I've given away lots of good used parts and some here have returned the favor so don't go off half cocked .
__________________
-Nate
Geezer
'49 3100 235 W/ Muncie SM420 SOLD
'69 C/10 shortbed sidemount survivor 250 L6 W/ 350TH

MUNCIE SM465 FREE !
VWNate1 is offline   Reply With Quote
Old 06-13-2018, 10:47 AM   #7
A1971Blazer
Senior Member
 
A1971Blazer's Avatar
 
Join Date: Nov 2013
Location: East Tennessee
Posts: 902
Re: Shipping damage

Not sure if it was or not.....but I always insure every shipment....coming or going...
__________________
1970 Chevrolet K5 Blazer.............
A1971Blazer is offline   Reply With Quote
Old 06-13-2018, 11:01 AM   #8
davepl
Registered User
 
davepl's Avatar
 
Join Date: Aug 2006
Location: Redmond, WA
Posts: 5,927
Re: Shipping damage

Quote:
Originally Posted by A1971Blazer View Post
Not sure if it was or not.....but I always insure every shipment....coming or going...
Ever make any claims? How's it go when the shipper packed it themselves in their own box?
__________________
1970 GMC Sierra Grande Custom Camper - Built, not Bought
1969 Pontiac 2+2 427/390 4-speed Coupe
1969 Pontiac 2+2 427/390 4-speed Convertible
davepl is offline   Reply With Quote
Old 06-13-2018, 11:11 AM   #9
VWNate1
Registered User
 
VWNate1's Avatar
 
Join Date: Feb 2012
Location: So. Cali.
Posts: 2,036
Angry Re: Shipping Claims

I just got hosed on this, the USPS says the delivered an Oakie Bushing Tool I'd purchased but I never saw it and they refuse to honor the insurance .

$60 flushed, I'd only bought the damned thing to help out another old trucker who needed to use it, once .
__________________
-Nate
Geezer
'49 3100 235 W/ Muncie SM420 SOLD
'69 C/10 shortbed sidemount survivor 250 L6 W/ 350TH

MUNCIE SM465 FREE !
VWNate1 is offline   Reply With Quote
Old 06-13-2018, 11:37 AM   #10
A1971Blazer
Senior Member
 
A1971Blazer's Avatar
 
Join Date: Nov 2013
Location: East Tennessee
Posts: 902
Re: Shipping damage

Quote:
Originally Posted by davepl View Post
Ever make any claims? How's it go when the shipper packed it themselves in their own box?
in most cases, the container/box has sustained visible damage...thus making the shipper liable for damage
I heard it said once that UPS was the largest owner of metal toolboxes...
__________________
1970 Chevrolet K5 Blazer.............
A1971Blazer is offline   Reply With Quote
Old 06-13-2018, 12:17 PM   #11
Mike (Asheville)
Junior Member
 
Mike (Asheville)'s Avatar
 
Join Date: Jul 2017
Location: Asheville NC
Posts: 22
Re: Shipping damage

Quote:
Originally Posted by A1971Blazer View Post
in most cases, the container/box has sustained visible damage...thus making the shipper liable for damage
I heard it said once that UPS was the largest owner of metal toolboxes...
Yep, and if the box itself sustained no visible damage, the party who packed it is at fault.
Mike (Asheville) is offline   Reply With Quote
Old 06-13-2018, 12:17 PM   #12
kwmech
Senior Member
 
Join Date: Mar 2003
Location: Colfax-California
Posts: 5,122
Re: Shipping damage

I do a lot of shipping with my business. Any time something comes up damaged they always place the blame on the customer for bad packing. doesn't matter if the package looks like it was run over and drug 2 blocks behind the truck. Deny, deny, deny. I'm about 90% getting my money back. Theft (aka porch pirates) are my biggest foe. I try to put that back on my customer for not providing a secure drop point, work or a neighbor. They know when they have a problem in their hood. USPS is the worst for theft, internally and externally especially around the holidays
kwmech is offline   Reply With Quote
Old 06-13-2018, 04:00 PM   #13
cypressbog
Go Pack Go!
 
Join Date: Nov 2005
Location: Green Bay
Posts: 1,929
Re: Shipping damage

Bring it up to a Mod. They can handle internal member disputes.
__________________
1968 Chevy C-30 Stepside: FOR SALE
cypressbog is offline   Reply With Quote
Old 06-13-2018, 04:35 PM   #14
LockDoc
The Original Thread Killer

 
LockDoc's Avatar
 
Join Date: Aug 2006
Location: Montezuma, Iowa
Posts: 18,115
Re: Shipping damage

Quote:
Originally Posted by dan s View Post
When purchasing parts from board members, and receiving several damaged parts in the same box( due to poor packaging according to FedEx.). What to do? I messaged seller with photos and the fact that fedex is saying inadequate packing (I agree) he responded with claims of good packing. Am I just SOL ? What are your thoughts?

I don't find any posts where you bought the parts. I see where you have asked a couple of members about parts but no actual purchases. Did you purchase the parts through PM?

LockDoc
__________________
Leon

Locksmith, Specializing In Antique Trucks, Automobiles, & Motorcycles
LockDoc is offline   Reply With Quote
Old 06-13-2018, 10:41 PM   #15
dan s
Registered User
 
dan s's Avatar
 
Join Date: Jan 2010
Location: Port Orange Florida
Posts: 145
Re: Shipping damage

Quote:
Originally Posted by LockDoc View Post
I don't find any posts where you bought the parts. I see where you have asked a couple of members about parts but no actual purchases. Did you purchase the parts through PM?

LockDoc
Yes I intiated it in the post and finalized in PM.
dan s is offline   Reply With Quote
Old 06-14-2018, 09:03 PM   #16
Jason Banks
Senior Member
 
Jason Banks's Avatar
 
Join Date: Dec 1999
Location: TX
Posts: 518
Re: Shipping damage

Quote:
Originally Posted by kwmech View Post
I do a lot of shipping with my business. Any time something comes up damaged they always place the blame on the customer for bad packing. doesn't matter if the package looks like it was run over and drug 2 blocks behind the truck. Deny, deny, deny. I'm about 90% getting my money back. Theft (aka porch pirates) are my biggest foe. I try to put that back on my customer for not providing a secure drop point, work or a neighbor. They know when they have a problem in their hood. USPS is the worst for theft, internally and externally especially around the holidays
This strikes a nerve with me. I too ship a lot for my business.

My favorite story of them denying my claim is. They said the package was empty and they were denying the claim because it was improperly packaged. I told them they don't even know what was in the package, how can they have any clue that it was improperly packaged. They approved the claim....liars....
Jason Banks is offline   Reply With Quote
Old 06-16-2018, 12:12 PM   #17
dan s
Registered User
 
dan s's Avatar
 
Join Date: Jan 2010
Location: Port Orange Florida
Posts: 145
Re: Shipping damage

I got good news today! FedEx decided to man up after all. Thanks to everybody for their comments and support. I was just beginning talks with the seller about possible partial refund I sent him some more pictures but thankfully I got this settlement before it went any further. Again I don't think he did anything terribly wrong it was a good experience other than the damage. Thanks for hearing me out
dan s is offline   Reply With Quote
Old 06-16-2018, 01:29 PM   #18
VWNate1
Registered User
 
VWNate1's Avatar
 
Join Date: Feb 2012
Location: So. Cali.
Posts: 2,036
Thumbs up FedEx Foolishness

Glad to hear this ! .

My latest thing was, they claimed to have gotten permission to leave irreplaceable parts on my porch, I never saw the package and thought it stolen .

The seller turned up the heat and Lo ! it seems that although their tracking page said 'delivered' , "someone up stairs signed for it" (upstairs @ Fed Ex), and it <magically> appeared..... box un opened .

Whew .
__________________
-Nate
Geezer
'49 3100 235 W/ Muncie SM420 SOLD
'69 C/10 shortbed sidemount survivor 250 L6 W/ 350TH

MUNCIE SM465 FREE !
VWNate1 is offline   Reply With Quote
Old 06-16-2018, 04:05 PM   #19
jjzepplin
Senior Member
 
jjzepplin's Avatar
 
Join Date: Feb 2012
Location: Riverview Florida
Posts: 3,435
Re: Shipping damage

I always pay by paypal. If nothing else they get in trouble with them and can get shut down. No more paypal. That can hurt if you do any ebay business. I have had to file a claim with them before as the body part I got was "usable" It was a piece of rust covered in bondo and could not be used for wall art. This was from a "High Octane" seller here. On the good side, they made it good and I tossed the part in the trash bin. On the other hand I have had fellas throw in extra parts and there are several threads on here that guys and gals offer free parts for shipping charges. And not ebay style shipping charges.
__________________
70 swb 4x4 406sbc 700r4 203/205 d60/14blt locker yadda yadda http://67-72chevytrucks.com/vboard/s...88#post6935688
72 Blazer 2wd conversion project "No Daggum Money" http://67-72chevytrucks.com/vboard/s...d.php?t=550804 3.73 posi-4-speed Saginaw-307-no budget build.
58 Belair http://67-72chevytrucks.com/vboard/s...d.php?t=756563
jjzepplin is offline   Reply With Quote
Old 06-16-2018, 10:10 PM   #20
mike16
Registered User
 
Join Date: Dec 2009
Location: bisbee, arizona
Posts: 1,360
Re: Shipping damage

you may be out of luck but raise a stink. Poor packing is the fault of the person shipping. Everything plus shipping too.
mike16 is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 01:55 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2018, vBulletin Solutions Inc.
Copyright 1997-2013 67-72chevytrucks.com