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Old 12-12-2016, 04:29 PM   #1
Ccas
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Cold Case is here to help

We are proud to be a Sponsor of this Truck forum. I'm sure many of you are asking 'Who the heck is Cold Case?' I thought I'd post a little FAQ here that I think will answer most of your questions:

Q- Is Cold Case a new company?

A- While the Cold Case brand is only a couple of years old, Cold Case is a product line of Max Performance Inc. which has been in business as a specialty American car and truck parts supplier for the past 30 years and was started by the same people who brought you Pypes Performance Exhaust.

Q- there's a lot of debate over Copper/Brass or Aluminum.

A- And there probably always will be. If you are doing a concours correct numbers matching vehicle, you simply need an original copper/brass OEM radiator. However, Aluminum, although much lighter, is incredibly strong when no epoxy is used. It dissipates heat faster. It looks nicer. Aluminum pricing is down and copper pricing is up. It's a change for the better for most of you! As you read further, you'll see we've answered any other negatives with regard to aluminum.

Q- The market is full of Radiator Companies. Why yet another?!

A- Yes, agreed. We fully admit there is no shortage of expensive high quality radiators and there is no shortage of no-name aluminum radiators on all over Ebay and Amazon but we feel there is a big need for a high quality brand you can trust at a price that is not all that far off of the cheap no-name brands.

Q- Do you have radiators for everything? Do you do custom work?

A- At this time, we don't do custom work. We only make radiators that we have identified as at least somewhat popular. Everything we have is made in a production environment in reasonable quantities. This allows us to keep our prices down,

Q- So what makes Cold Case better than the high end brands

A- We're not claiming to be better than these brands. In fact, one of the disadvantages of Cold Case is that we don't do custom work and we don't do specialty high horsepower vehicles at this time. However, our construction quality, design elements, tig welding and materials all rival the big guys. One thing we can claim that beats some of the expensive box welded tank lines is that our radiators are designed to fit in the factory position with factory hardware, shrouds and brackets in most cases. We can claim this because both our top and bottom tanks are stamped to look and fit like originals.

Q- What makes Cold Case better than the all the no name brands?

A-
1. We have stamped tanks for an OEM look and application correct fitment
2. Rather than using 2,3 or 4 small tubes in our cores, All our radiators are built with BB capacity utilizing 2 oversize rows that cool 20,30 or even 40% better than 4, 3 or 2 row cores the no name brands use.
3. All our tanks are fully polished
4. We use OEM petcock valves
5. Our filler necks are welded from the inside instead of the outside.
6. Our filler necks allow you to use an OEM radiator cap if you choose.
7. Because we use OEM style tanks, ours can mount using all the factory brackets, fan shrouds and hardware.
8. We offer a Lifetime Warranty and a 60 day cool guarantee.
9. Our tech staff is always available by phone or e-mail to answer your questions
10. Although the brand is new, our parent company has been around for 30 years. You can trust we'll be around in the future.

Q- How can you offer such a high quality product at such a reasonable price?

A- 1. We use stamped tanks which require less welding to produce
2. Our line isn't quite as expansive as others but each model we make is
made in higher production volume to reduce costs.
3. We're the new kid on the block. We have to get your attention
somehow. Maybe if we get rich and famous, we'll raise our prices
too!

We'll be monitoring this forum and from time to time should be able to objectively contribute helpful information to solve your cooling problems in the future. Thanks for giving us this opportunity.

Last edited by Ccas; 12-12-2016 at 05:13 PM.
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Old 12-12-2016, 06:30 PM   #2
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Re: Cold Case is here to help

http://www.coldcaseradiators.com/
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Old 12-05-2017, 10:48 AM   #3
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Re: Cold Case is here to help

i was told that yal yal are going to have a ls swap raidatior for a 71c-10 in the works for after start of the year can you tell me a price with fans and does it have a stream port built in
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1971 Chevy c-10 under going a 4.8l LSx swap

Build Thread http://67-72chevytrucks.com/vboard/s...d.php?t=421305

2007 Honda Accord my daily 101kmiles
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Old 12-05-2017, 02:11 PM   #4
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Re: Cold Case is here to help

Quote:
Originally Posted by truckdude239 View Post
i was told that yal yal are going to have a ls swap raidatior for a 71c-10 in the works for after start of the year can you tell me a price with fans and does it have a stream port built in
Yes, a new unit will be available for the C-10 with the steam port in it. Keep in mind that if you are running an Automatic, you have a decision to make. You can't run a trans cooler, dual flow, steam port and both inlet and outlets all in the RH radiator tank. You either need to run a separate trans cooler or you need to run your trans lines to the LH side of the radiator.
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Old 12-05-2017, 02:14 PM   #5
truckdude239
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Re: Cold Case is here to help

Im fine with running trans lines to the left side what kind of price do yal have on it?
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1971 Chevy c-10 under going a 4.8l LSx swap

Build Thread http://67-72chevytrucks.com/vboard/s...d.php?t=421305

2007 Honda Accord my daily 101kmiles
2002 Honda Accord 4 door With 275k(sisters car)
1998 Honda Accord 4 door with 318k(brothers car)

General manager for Marco's Carwash & lube
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Old 12-05-2017, 03:26 PM   #6
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Re: Cold Case is here to help

Quote:
Originally Posted by truckdude239 View Post
Im fine with running trans lines to the left side what kind of price do yal have on it?
pm sent.
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Old 12-05-2017, 06:51 PM   #7
Steve Cole
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Re: Cold Case is here to help

If your name is Chris, you sold me a 67-72 c10 LS swap radiator/fan combo at the Charlotte Good Guys show a few months ago. I was told that it was a new product but in the production cue and would be ready in December. I didn't need it right away so I placed the order. I was all excited about it and even promoted your product to Truckdude239 (also on this thread). He called and was told that you guys are not making the LS swap c10 radiator and that he should buy the Chevelle radiator because it was similar. I said, "that can't be, I just bought one". I figured that was obviously a mistake so I called your company and was told the same thing! Were you just going to send me a Chevelle radiator and not say anything? I did receive a call from someone else at your company asking if I wanted to buy the Chevelle radiator and I told him I needed a couple of days to think about it. He said he would call again the following week to see if I wanted it but he never called back! You guys are off to a bad start in the customer service dept. and if you treat everyone this way, you won't be around long either. BTW... Even though you (Chris) "sold" me the original radiator, I have yet to hear from you since.

Buyer beware!
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Old 12-05-2017, 07:21 PM   #8
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Re: Cold Case is here to help

Odd you were told that:
http://coldcaseradiators.com/chevrol...m-radiator-at/

67-76 Chevy GMC Pickup Truck LS SWAP Aluminum Radiator AT
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Old 12-06-2017, 12:45 AM   #9
Steve Cole
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Re: Cold Case is here to help

What is "odd" is that is the same part number radiator as their 68-72 Chevelle radiator, even though the sizes between the two vehicles are a little different. Which one isn't a direct fit replacement? I'm guessing the C10 since that wasn't listed a few days ago. Plus, they told me it wasn't the same size when they tried to sell it to me.
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Old 12-06-2017, 12:48 AM   #10
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Re: Cold Case is here to help

Some espalining to do I recon..
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Old 12-06-2017, 01:53 PM   #11
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Re: Cold Case is here to help

Quote:
Originally Posted by Steve Cole View Post
If your name is Chris, you sold me a 67-72 c10 LS swap radiator/fan combo at the Charlotte Good Guys show a few months ago. I was told that it was a new product but in the production cue and would be ready in December. I didn't need it right away so I placed the order. I was all excited about it and even promoted your product to Truckdude239 (also on this thread). He called and was told that you guys are not making the LS swap c10 radiator and that he should buy the Chevelle radiator because it was similar. I said, "that can't be, I just bought one". I figured that was obviously a mistake so I called your company and was told the same thing! Were you just going to send me a Chevelle radiator and not say anything? I did receive a call from someone else at your company asking if I wanted to buy the Chevelle radiator and I told him I needed a couple of days to think about it. He said he would call again the following week to see if I wanted it but he never called back! You guys are off to a bad start in the customer service dept. and if you treat everyone this way, you won't be around long either. BTW... Even though you (Chris) "sold" me the original radiator, I have yet to hear from you since.

Buyer beware!
Steve, Wow. I can't believe this is the impression you have of us. I purposely told you at Charlotte that I would call you back with the timing and availability of the radiator you wanted. Yes, the radiator I was planning on sending you has the LS Chevelle part number. The radiators are literally identical. So there was no intent to deceive at all. I followed up as I said I would and I again explained all your options. You said you wanted to think about it. I then updated Eric with the details of your situation and asked him to follow up because I knew I was going to be away at a show. He contacted you and you told him you were still wanting to think about it. When I got back from the show I followed up with him to confirm he contacted you. I think he even made one more attempt after that. So I think we made enough attempts? We actually felt like any more attempts would be bordering badgering you.

I really hate to have to come on here and respond, but by making this public, you kind of force me to otherwise viewers would think we're either inconsiderate dopes or worse yet that we are hiding.

Remember we have a 60 day money back guarantee. We would never offer an option like that if we were purposely trying to dupe people. I've worked my entire career at building both Pypes and now Cold Case to be respected and valued brands. The picture you are painting is far from who we are.


I'd like to put this misunderstanding behind us. When dealing with a supplier, there has to be a level of trust. Somehow you lost that trust. We'd love to show you what a nice product and company you are dealing with. I hope by reading this you can change your assessment and return to trusting us enough to try our product.

Chris
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