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Old 05-19-2010, 10:33 AM   #1
jb4short
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Kobalt tool box....help

ok....has anyone bought the Kobalt 112374 tool box from Lowes? This is the stainless one with the mini-fridge and Pioneer stereo.

Anyway; two of us here each bought one of them and we get no sound out of either one. The stereo lights up...tunes to a station (or plays a CD) but no sound. With the remote we've toggled MUTE on and off and tried just about everything but no luck. Kobalt customer service is a circular reference joke where the store gives you the customer service number and that goes directly to a store locator (no human).

Any thoughts?
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Old 05-19-2010, 11:49 AM   #2
cdowns
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Re: Kobalt tool box....help

take it back to the store for refund exchange
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Old 05-19-2010, 12:40 PM   #3
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Re: Kobalt tool box....help

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take it back to the store for refund exchange
453lbs....I'm not packing it back up
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Old 05-20-2010, 08:03 PM   #4
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Re: Kobalt tool box....help

does it have an antenna? that's what it sounds like to me.
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Old 05-26-2010, 05:31 AM   #5
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Re: Kobalt tool box....help

If you don't want to take it back. then I would start checking wires. make sure that the speakers are even hooked up.
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Old 05-26-2010, 09:16 PM   #6
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Re: Kobalt tool box....help

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Originally Posted by drivewaycustoms View Post
does it have an antenna? that's what it sounds like to me.
Thats my first thought too but shouldn't the cd player work?
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Old 05-26-2010, 09:34 PM   #7
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Re: Kobalt tool box....help

Quote:
Originally Posted by jb4short View Post
ok....has anyone bought the Kobalt 112374 tool box from Lowes? This is the stainless one with the mini-fridge and Pioneer stereo.

Anyway; two of us here each bought one of them and we get no sound out of either one. The stereo lights up...tunes to a station (or plays a CD) but no sound. With the remote we've toggled MUTE on and off and tried just about everything but no luck. Kobalt customer service is a circular reference joke where the store gives you the customer service number and that goes directly to a store locator (no human).

Any thoughts?
maybe try pioneer customer service or crutchfield?

also, on the customer service line, try pushing 0 as soon as the computer starts or if it's voice activated I just say help and it generally connects me with a human...
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Last edited by VA72C10; 05-26-2010 at 09:35 PM.
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Old 05-27-2010, 01:51 AM   #8
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Re: Kobalt tool box....help

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Originally Posted by VA72C10 View Post
I just say help and it generally connects me with a human...

Ever try loud profanity when the computer options come on and ask for voice options? Try it. I do it all the time aprox half of the time when I start cussing it will say "Please stay on the line while we connect you to a customer service representative", or something along the those lines.
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'71 Custom Deluxe C-20 402.
'67 Buick Special 455.
'49 Plymouth Special Deluxe.
"I love that old car smell"

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Old 05-30-2010, 03:24 PM   #9
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Re: Kobalt tool box....help

yes we have one at home in the workshop but it plays fine
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Old 05-30-2010, 03:25 PM   #10
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Re: Kobalt tool box....help

i'd pull the radio out and see if the wires are hooked up
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1971 Chevy c-10 under going a 4.8l LSx swap

Build Thread http://67-72chevytrucks.com/vboard/s...d.php?t=421305

2007 Honda Accord my daily 145kmiles
2002 Honda Accord 4 door With 330k(sisters car)
2005 toyota Avalon 228k( brothers car)
2002 Sububran 5.3 245k
2000 Tahoe 5.3l 378

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Old 05-30-2010, 06:52 PM   #11
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Re: Kobalt tool box....help

Should have bought a quality box
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