Seat Cover Quality

[UGAK5]

Originally Posted by leddzepp

I think the above pictures reflect a defective product along with an impatient installer.

Its the former, not the latter. My guy has been doing seats for 40 years and worked on this seat for over 4 hours to get it to what you see. Obviously i am biased on my guy or i wouldnt have used him. That said, his last 3 cars he built (he restores camaros, impalas and other chevy classics, frame off, paint, mechanicals, interior, etc) all sold on barrett jackson in the 6 figures.

I only make the above statement to emphasize the really bad product that i recieved - seems others fared better. Look at the pic where the top corner is so gathered and notice how well he got the seam to align to the edge of the seat frame. That one (forget the crappy embossing) pic shows how poorly this piece was sewed.

So, I called PUI - talked to Ken. Told me to call Summit since i bought it from them. Said he couldnt help me - but did suggest i open the cover up and get the manufacturer codes off of a tag so they could improve their training for whomever sewed it. So, i need to ppen the seat to help them, but they offer me no help or solutions in return.

I took his advice and called Summit - in a 5 minute conversation, they agreed to give me a full refund on all 3 seat covers and free return shipping- even though i had installed one cover. No ask for pics, tag codes or BS. Just ‘you shop with us alot and we want to make you happy’. Hard to beat that kind of business model. As my dad used to say - that dog will hunt.

So next week I go back to David’s shop for him to take this cover off, ill send it and other 2 back and have David build me one of his customer deals - pics to follow.