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Old 05-08-2012, 07:44 PM   #20
GMtrucknut!!
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Join Date: Dec 2011
Location: Attica,indiana
Posts: 264
Re: Classic Performance Products complaints ?

Well in all fairness what should have happened was the defective part should have been replaced no questions asked and a replacement sent with a return shipping tag inside the box.The brake system has not even been bled due to this defective proportioning valve. I have dealt with many manufactors in my 30+ years of working on automobiles and the warranty policy on the part of CPP is less than desirable. If this is standard procedure then your upper management should review it as I am sure that I am not the only customer who has felt the unfairness of it.This issue is not just the shipping its about quality products and quality service after the sale. Without customers you and every employee there are not needed.
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