[fauXGT]

They put out their winter price reduction., so an $800 order was placed.
Like I had stated, I've only had 1 order from them that has had no issues. All others had something wrong. This time one of the items was not only half filled, but was missing the bolts from the pics, and is raw metal and not the anodized that is in the pic. But it may be my mistake, being the pic is the only thing in the description and no written comments or 'what is included'. When you get stuff without a shipping tracking email or number, or an invoice when received, you tend to guess what was actually shipped, from where, and what is back ordered. Or when to expect front door boxes. I sometimes work out of town and it is nice to know when packages expected and someone can swing by and grab the porch packages and move them inside.
I check my order status off their site and it states that all is still pending, not that anything has shipped or received.
They have always fixed in the end, but it is turning into a hassle.