[mr48chev]

Thanks to Paul's pickup parts on our education for the day.

I wouldn't be too hard on the lady Greystoke. A lot of time they may not be working in the same building that the parts are in and sitting in a call center cubical somewhere. Some have little or no product knowledge. I called a somewhat local to me business on some off topic part a couple of years ago and as it was a 65 mile drive I asked if they could pull the part and have it on the counter when I got there and then found out that I was talking to someone in a national call center back east somewhere. They did give me a direct phone number to the parts counter I thought I was calling and I got confirmation that they had the part in their hand. I learned that from a Hay farmer who would call me from the middle of the hay field for parts for his bailer and I had to slap them on the counter so he could hear them hit the counter. That helped him know he could drive 20 miles to where I was working rather than 70 miles to the other dealer that had bailer parts.