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Old 07-31-2018, 06:20 AM   #8
95 S_Trucker
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Join Date: Oct 2009
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Posts: 2,137
Re: RnD Fabrication- Manufacuring Error/Warranty Problems/Dirty Dealing

Quote:
Originally Posted by SparkyRnD View Post
We have a very very small number of unhappy customers in 10 years (7-10), with tons of happy customers. I made a fair offer to you after an extended period of time after receiving your order, and then you started threatening that if you didn't get your way you were going to give me negative reviews online. I am always willing to take care of my customers, and am a very reasonable person, but wont continue with people who resort to threats or leaving negative reviews.
Being reasonable would have been giving the buyer a full refund and a return shipping label to send it back, or giving the buyer the correct radiator and a return shipping label to send the other one back.

It is not the buyers fault the radiator you sent did not match the description on your website.

It is not the buyers fault you were trying to scoot around on your own warranty.

You should not be falsely advertising.
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