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Old 03-10-2022, 04:29 PM   #36
SparkyRnD
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Join Date: Dec 2011
Location: acworth georgia
Posts: 885
Re: How I spent $920 on leaky radiator

Yep, we messed up and we reimbursed you as we screwed up, and made it right. You said on 08-03-2018, 09:46 AM:

Quote:
Originally Posted by theastronaut
Sparky emailed us and said he realized we had a legitimate problem with the filler neck, apologized, and sent a refund to cover our cost of having the neck fixed locally. I appreciate you making things right!
I understand if years later you wish to state that you wouldn't buy from us, which is absolutely your right. But even as you said, we were wrong and we made it right.

As noted, we messed up years ago (companies do that sometimes), and reimbursing you was the right thing to do (which we did).

Thanks!
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