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Old 09-30-2011, 05:08 PM   #1
lwb66step
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Top Banana

So, I find the patch panel for the interior of my cab that goes from the roof to the windshield on here after quite a bit of research. Went to top banana and sent them a PM on here asking if they offered a discount for club members. So four days later no response, so I figured whatever, I don't really care that much about a discount...... so I went to thier site to order the part and now its GONE!!!!! And I am like WTF? It was here just a couple of days ago. So I call the 1-800 number on their site and this really rude lady gets on the phone and I explain my problem to her and she threatens to hang up on me, can't answer any questions for me and tells me someone will call me back with no idea of how long it will be before someone gets back to me...... I just figured I would post my experience on here and hopefully someone can tell me where else I may be able to find the repair panel.....any help? Thanks in advance!
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Old 09-30-2011, 07:21 PM   #2
PGSigns
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Re: Top Banana - Totally Rude

I have delt with Chris at Top Banana several times and have always got got service. They do a lot of shows and the regular crew may be on the road. Not good at all you had poor service from the lady on the phone. I would check back and just ask for Chris next week.
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Old 09-30-2011, 07:22 PM   #3
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Re: Top Banana - Totally Rude

That is very out of character for this company. Not to mention the first complaint I have ever seen. I am sorry you had a problem and am.sure tim or jon will reply soon
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Old 09-30-2011, 07:40 PM   #4
csa daddy
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Re: Top Banana - Totally Rude

ya get with tim jon or chris an they will get everything straight
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Old 09-30-2011, 07:47 PM   #5
Tim Christian
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Re: Top Banana - Totally Rude

If you will PM me your phone number I promise I will take care of you. Chris does run the store but he was at Super Chevy Show in Bristol last week end and they had to rush him to the hospital in Bristol to have his apendix removed so he has not been at the store very much this week. I do apoligize. Again shoot me your phone # and best time to call and I will make sure you get taken care of. Thanks Tim
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Old 09-30-2011, 10:39 PM   #6
scotts62
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Re: Top Banana - Totally Rude

Oh wow that sucks, hope all is well with him.
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Old 10-01-2011, 09:18 AM   #7
lwb66step
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Re: Top Banana - Totally Rude

I agree. I think maybe the lady on the phone and I just had a mis understanding. I still don't understand what happened to the part I wasgoing to buy.
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Old 10-01-2011, 09:22 AM   #8
lwb66step
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Re: Top Banana - Totally Rude

Quote:
Originally Posted by Tim Christian View Post
If you will PM me your phone number I promise I will take care of you. Chris does run the store but he was at Super Chevy Show in Bristol last week end and they had to rush him to the hospital in Bristol to have his apendix removed so he has not been at the store very much this week. I do apoligize. Again shoot me your phone # and best time to call and I will make sure you get taken care of. Thanks Tim
Thanks Tim I pm'd you my phone #. That sucks to hear about chris having to get surgery I knew something had to be wrong. They are a gold vendor so I figured that they must have a pretty good track record. I have done my research and they def have the best prices on sheetmetal I have found.
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Old 10-15-2011, 01:09 PM   #9
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Re: Top Banana

Tim has been the best company/person Ive ever bought anything from.
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