Re: cpp frustrations
jon,... Maybe my comparison to Jegs or Summit was not fair.
If Scotts Hot Rods had a part in stock like the OP posted,...
Since last Thursday I have been trying to buy the CPP rear driveline shaft with the slip in it. I have left messages, emails, pm's and nothing. I call every day and wait 10-15 min just to order the part I need. So today the operator gets on while im holding and said she will take a name and number and have someone call me. So someone finally called me back. I give this guy the part I need, hey its in stock!!! Woo hoo things are looking up. Wrong. I give him my card, he takes my address and puts me on hold. "Ok buddy your all set part is in stock so it will ship out in 10-14 business days....." Huh I say it wont take that long to get here from Cali... he said no that the wait time to leave the building!! I said but you have it in stock right.. Yes we do... I asked why so long and he said they are just busy. But I can pay an extra $94 to get it processed today and 3 day air it to me so I can get it Wednesday. HUH.
Would it be acceptable for your company to ship it out 14 days later?
I've had my issues with CPP.
I gave them a second chance also.
I commend CPPJEFF for an outstanding PR job.
I wish CPP the best of luck.
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