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Old 03-10-2011, 02:27 PM   #31
lolife99
67-72 parts collector,…
 
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Join Date: Nov 2002
Location: Mid-MO
Posts: 22,683
Re: cpp frustrations

jon,... Maybe my comparison to Jegs or Summit was not fair.
If Scotts Hot Rods had a part in stock like the OP posted,...

Since last Thursday I have been trying to buy the CPP rear driveline shaft with the slip in it. I have left messages, emails, pm's and nothing. I call every day and wait 10-15 min just to order the part I need. So today the operator gets on while im holding and said she will take a name and number and have someone call me. So someone finally called me back. I give this guy the part I need, hey its in stock!!! Woo hoo things are looking up. Wrong. I give him my card, he takes my address and puts me on hold. "Ok buddy your all set part is in stock so it will ship out in 10-14 business days....." Huh I say it wont take that long to get here from Cali... he said no that the wait time to leave the building!! I said but you have it in stock right.. Yes we do... I asked why so long and he said they are just busy. But I can pay an extra $94 to get it processed today and 3 day air it to me so I can get it Wednesday. HUH.

Would it be acceptable for your company to ship it out 14 days later?

I've had my issues with CPP.
I gave them a second chance also.
I commend CPPJEFF for an outstanding PR job.
I wish CPP the best of luck.
__________________
Keith

Convert to disc brakes.
http://67-72chevytrucks.com/vboard/s...d.php?t=444823
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